← ScrubCalendar

Support Center

We're here to help you succeed in medical school

🩺 Medical Student Support

Our support team understands the unique challenges of medical education. We're here to help you make the most of ScrubCalendar so you can focus on what matters most – your medical education.

📧

Email Support

Get personalized help from our support team. We typically respond within 24 hours.

Send Email
💬

In-App Support

Access help directly from the app. Go to Settings > Help & Support for quick assistance.

Learn More
🚨

Technical Issues

Experiencing bugs or technical problems? Report issues for priority support.

Report Issue

Frequently Asked Questions

To track your clinical rotation hours in ScrubCalendar:

  • Go to the Rotations tab
  • Tap "Add Rotation" to create a new rotation
  • Enter rotation details (name, dates, supervisor)
  • Use the "Log Hours" feature to record daily activities
  • View your progress in the rotation dashboard

Your hours are automatically calculated and can be exported as reports for your medical school requirements.

ScrubCalendar Pro ($4.99/month) includes:

  • Advanced Analytics: Detailed progress reports and insights
  • Medical Study Timer: Specialized focus timer with 8 study categories
  • Enhanced Exports: PDF reports and CSV data exports
  • Premium Tools: Advanced medical calculators and references
  • Priority Support: Faster response times for help requests
  • Cloud Sync: Seamless data synchronization across devices

You can cancel anytime and keep using free features.

Yes! Data security is our top priority:

  • Local Storage: Your data stays on your device using Apple's secure SwiftData
  • No Data Sales: We never sell or share your personal information
  • HIPAA-Conscious: Healthcare-grade security practices
  • Encryption: All data is encrypted both at rest and in transit
  • Your Control: Export or delete your data anytime

Read our full Privacy Policy for complete details.

ScrubCalendar's Things 3-inspired task management helps you stay organized:

  • Go to the To-Do tab to view all your tasks
  • Tap "+" to add new medical school assignments or personal tasks
  • Set due dates and link tasks to calendar events
  • Use quick actions to mark tasks complete
  • Tasks automatically sync with your agenda view

The clean, distraction-free interface helps you focus on what's important during stressful medical school periods.

Skill logging helps you track graduation requirements:

  • Navigate to the specific rotation where you performed the skill
  • Tap "Log Skill" and select from the procedure list
  • Add details like supervision level and patient demographics
  • Track your progress toward required skill counts
  • Generate reports for clinical coordinators

The app includes common procedures for all medical specialties and can be customized for your program's requirements.

Yes! ScrubCalendar provides comprehensive export options:

  • PDF Reports: Professional rotation summaries with charts and statistics
  • CSV Data: Raw data for analysis in Excel or other programs
  • Skill Logs: Detailed procedure tracking for competency requirements
  • Progress Reports: Visual progress toward graduation milestones

Exports are available for individual rotations or your entire medical school career. Pro users get enhanced formatting and additional export options.

Since subscriptions are managed by Apple, cancellation is easy:

  • Open Settings on your iPhone
  • Tap your Apple ID at the top
  • Select "Subscriptions"
  • Find ScrubCalendar and tap "Cancel Subscription"

You'll continue to have Pro access until the end of your billing period, then automatically switch to free features. No data is lost when downgrading.

ScrubCalendar system requirements:

  • iOS Version: iOS 17.0 or later
  • Devices: iPhone SE (3rd generation) through iPhone 16 Pro Max
  • iPad: iPad (9th generation) or newer with iPadOS 17+
  • Storage: 50MB available space

The app is optimized for modern devices and takes advantage of the latest iOS features for security and performance.

Data synchronization uses Apple's secure iCloud:

  • Ensure iCloud is enabled on all your devices
  • In ScrubCalendar, go to Settings > Data & Sync
  • Enable "iCloud Sync" option
  • Data will automatically sync across your iPhone, iPad, and other iOS devices

Sync is end-to-end encrypted and we cannot access your synced data. You can disable sync anytime while keeping local data intact.

Still Need Help?

📚 Additional Resources

Can't find what you're looking for? Email us at support@scrubcalendar.app with your specific question. Include details about your device, iOS version, and what you were trying to do when you encountered the issue.

🎓

Medical Education Support

Questions about using ScrubCalendar for your specific medical program or curriculum requirements.

Contact Education Team
🔒

Privacy & Security

Questions about data privacy, security measures, or compliance with medical education regulations.

Contact Privacy Team